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SHIPPING POLICY

At Aquarium Depot, we primarily use Canada Post Expedited service to ship our dry goods from Toronto, Ontario. We also offer UPS and FedEx as alternative methods. All of our livestock orders are shipped through either FedEx, UPS, WestJet Cargo or Air Canada Cargo. We currently do not ship to remote areas, this also includes areas where fast courier services are not available.

FREE SHIPPING

Dry Goods
All dry goods over $99 are shipped free of charge except items that are heavy and/or over-sized. Items that are shipped to remote areas may not qualify for free shipping and may also be subjected to additional costs. For example, items such as aquariums, stands, extra length lights, salt, certain filter media and such fall under the heavy and/or over-sized category.

Livestock
All livestock orders over $399 are shipped free of charge to major airports and to areas where overnight shipping is available. Orders that are shipped to remote areas may not qualify for free shipping and may also be subjected to additional costs.

HEAVY/OVER-SIZED ITEMS

Heavy and/or over-sized items do not qualify for flat rate or free shipping. Please note that we will have to calculate actual shipping charges for heavy and/or over-sized items such as salt, sand, aquarium and such.

HANDLING & TRANSIT TIMES

At Aquarium Depot we work hard to fulfill your orders in a timely manner and try to ship it out within 1-2 business days. However, the following guide should be used to determine when your order will be shipped and when it will arrive.

Handling times: 1-6 business days

Shipping times: ON: 1-2 business days, QC & MB: 1-3 business days, AB, BC, SK, NB, NS, NL, YK, NT: 2-7 business days.